Shipping & Return Policy

Thank you for supporting our studio! Each piece is crafted with care, and We hope you love what you receive. Due to the nature of original and made-to-order artwork, please carefully review the refund and return terms below.

All Sales Are Final
All purchases are final. We do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing your purchase.

Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 3 days of delivery via email at sejal.wondersofwok@gmail.com
To be eligible for a replacement or partial refund, please:

  • Notify us within 3 days of receiving the item.

  • Provide clear photos of the damage, including the packaging.

  • Keep all original packaging until the issue is resolved.

We reserve the right to offer a replacement, store credit, or partial refund based on the nature of the issue.

Lost Packages
We are not responsible for lost or stolen packages marked as delivered by the shipping carrier. If your package is marked as undelivered, please contact us, and we will assist you in filing a claim with the carrier.

Color and Image Disclaimer
Please note that colors may vary slightly due to monitor settings. While we strive for accurate representation of our artwork, we cannot offer refunds for minor color variations.

Custom and Made-to-Order Items
All custom pieces and print-to-order items are non-refundable and non-returnable. Please confirm all details (size, medium, etc.) before placing your order.

International Orders
Currently, ready-to-ship art is available for delivery within the United States (domestic) and Canada (international). Commissions are open to additional countries - please reach out with any commission-related inquiries. Buyers are responsible for any customs duties, taxes, or import fees. We do not accept returns or issue refunds for international shipments delayed or held by customs. ​

Need Help?
If you have any questions about your order, feel free to contact us at sejal.wondersofwok@gmail.com

Terms and Privacy Policy

Wonders of Wok: Sejal’s Culinary and Creative Studio
www.wondersofwok.com

Welcome!

By using this website, you agree to the following terms and our privacy practices. Please read them carefully. If you do not agree, you may choose not to use this site.

Use of This Website

All artwork, images, text, designs, recipes, photos, tips, and blog content on this site are the property of Sejal They may not be copied, sold, or reused without permission.

You’re welcome to browse, shop, share links, and use recipes for personal and family use, but:

  • You may not use our content for commercial purposes without written consent.

  • We reserve the right to update or remove content at any time.

Prices & Cost

All prices listed on this website, whether for artwork, custom services, or recommended products, are subject to change without prior notice. We reserve the right to adjust pricing or discontinue offerings at any time. Sales, discounts, or promotions may also change or end at our discretion.

Cookies & Tracking

We use cookies (small data files) to enhance your experience — for example, to keep track of items in your cart or see how users navigate the site.

By using this site, you agree to the use of essential cookies. You can manage cookie settings in your browser.

What Information We Collect

When you interact with this site, we may collect:

  • Automatically (for analytics): IP address, browser, device type, pages visited

  • If you place an order, subscribe, or contact us: Your name, email, shipping address, payment info, and any messages or notes you provide (e.g., for custom artwork or questions about recipes)

How We Use Your Info

We use your information to:

  • Process orders and provide support

  • Send occasional updates (only if you opt in)

  • Improve the site and prevent fraud

We do not sell your data.

Sharing Your Info

We only share your info with:

  • Trusted service providers (e.g., payment processors, shipping companies)

  • Authorities if legally required

Your Rights

You can ask to:

  • Access or correct your personal data

  • Request deletion of your data (unless required for order fulfillment or taxes)

Just email us at: sejal.wondersofwok@gmail.com

Comments & User Content

If you leave a comment or review on artwork or blog posts:

  • You must own the content and keep it respectful.

  • We may display or remove it at our discretion.

  • By posting, you give us permission to use your comment in marketing or social media.

Affiliate Links & Recommendations

Some blog posts may include affiliate links to products we recommend. We only share products we personally use or trust. Affiliate links help support the blog and art site.

Liability Disclaimer

We do our best to keep the site accurate and secure, but we cannot guarantee it will always be error-free or uninterrupted. We are not liable for damages resulting from using this site.

Recipes and advice are based on personal experience and research. Please use your own judgment and consult professionals if needed, especially regarding allergies or dietary restrictions. We are not responsible for any adverse effects from using recipes or advice on this site.

Policy Updates

This policy may be updated from time to time. The most current version will always be posted here.

Contact

Have questions about your privacy or this policy? Email at sejal.wondersofwok@gmail.com using the subject “Issues with website terms and privacy policy”.